Contact information
Captainnuts
Contact Us
Have a question about your order, a product or anything else? We are happy to help.
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📞 Phone
+32 495 99 65 28
Available during office hours |
📍 Address
Isabella Haeckstraat 17D Online shop only — no physical store |
Office Hours
| Monday | 09:00 – 17:00 | Open |
| Tuesday | 09:00 – 17:00 | Open |
| Wednesday | 09:00 – 17:00 | Open |
| Thursday | 09:00 – 17:00 | Open |
| Friday | 09:00 – 17:00 | Open |
| Saturday | — | Closed |
| Sunday | — | Closed |
How Can We Help You?
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📦
My order
Questions about delivery, tracking or a missing package. Send an email → |
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Returns & refunds
Want to return a product or received a damaged item? View return policy → |
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Product questions
Questions about ingredients, allergens or availability. Send an email → |
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Partnerships
Wholesale, partnerships or business orders. Get in touch → |
Company Details
| Trade name | Captainnuts |
| Company | By Doucet (sole trader) |
| VAT number | BE0740.878.179 |
| Address | Isabella Haeckstraat 17D, 9070 Destelbergen, Belgium |
| info@bydoucet.be | |
| Phone | +32 495 99 65 28 |
Captainnuts / By Doucet · BE0740.878.179 · captainnuts.be · April 2026